Privacy Policy

Introduction

planetawiral AS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website planetawiral.world and use our services.

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect various types of data we collect from you when you use our services, including:

• Personal Information: Name, email address, phone number when you contact us or subscribe to our services
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Communication Data: Records of communications between you and us, including emails and contact form submissions
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information how we use your information and personal data for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and provide customer support
• To send you updates about our recipes and services (with your consent)
• To improve our website and user experience
• To comply with legal obligations
• To protect against fraud and ensure security
• For marketing and advertising purposes (with your consent)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Legitimate Interest: For website analytics and improvement of our services
• Contractual Necessity: To provide services you have requested
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our website and provide services
• Analytics Providers: Google Analytics to understand website usage
• Advertising Partners: Google Ads for marketing and remarketing purposes
• Legal Authorities: When required by law or to protect our rights

Data Retention

We retain your personal data retention for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Contact information is typically retained for 3 years after last contact, while website analytics data is retained for 26 months. We will delete or anonymise your data when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.

Your Rights

Under GDPR, you have the following your rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for processing based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us so we can delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Supervisory Authority

You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) if you believe we have not handled your personal data in accordance with data protection laws. Contact information contact information is available at datatilsynet.dk.